Rust in washing machines can occur due to several reasons, primarily involving the chemical reaction of iron with moisture and oxygen. Although washing machines are designed with a protective layer over the steel drum and external walls, this layer can be compromised by various factors such as:

• Bleach
• Leaks
• Foreign objects (e.g., coins, zippers)
• Detergents
• Other chemicals

To help prevent rust in your washing machine, consider the following tips:

1. Keep It Dry: After each wash, leave the door or lid open to allow moisture to evaporate.
2. Avoid Harsh Chemicals: Refrain from using bleach, as it is corrosive to metal.
3. Regular Maintenance: Clean the drum regularly with mild soap and water.
4. Use Corrosion-Preventive Products: Consider applying products designed to prevent rust.

By following these steps, you can extend the life of your washing machine and keep it in good working condition.

Mould growth in a washing machine is typically caused by a combination of moisture, organic material, and a lack of ventilation. Moisture, often from damp clothes left inside or leaks, provides a breeding ground for mould. Detergent residue and fabric softener can also provide food for the mould.

To help prevent mould in your washer, follow these tips:

1. Ensure Good Ventilation: Leave the door or lid open after each wash to allow moisture to evaporate.
2. Wipe the Drum Seal: Regularly wipe the drum seal, as this area can be at higher risk for mould growth due to water sitting on the seal.
3. Clean the Detergent Drawer: Remove the detergent drawer and clean it with a damp cloth or rinse it under running water to remove any residue or soap build-up.

By maintaining good ventilation, keeping the drum seal dry, and regularly cleaning the detergent drawer, you can significantly reduce the risk of mould growth in your washing machine.

6th Sense technology offers a set of advanced features that maximize cleaning performance while gently caring for your fabrics. This innovative technology adapts the use of water and energy according to the actual load of the washing machine, selecting the best cycle to guarantee optimal performance and resource optimization.

By automatically adjusting the washing parameters, 6th Sense ensures that your clothes are cleaned efficiently and effectively, saving you time, water, and energy.

Washing machine cycles can seem long due to several factors, especially in modern machines, particularly front loaders, which prioritise water efficiency. Here are some key reasons:

1. Water Efficiency: To compensate for the reduced water volume, modern washing machines extend the cycle time to ensure clothes are thoroughly washed. This helps achieve the same level of cleaning with less water.
2. Overloading: Cramming too many clothes into the drum can hinder the tumbling action and prevent water from properly circulating. This can lead to a longer wash time and potentially a lower quality wash.
3. Unbalanced Load: Unevenly distributed laundry can cause the machine to struggle during the wash and spin cycles, potentially lengthening the overall time.

By understanding these factors, you can optimise your washing machine use to achieve efficient and effective cleaning.

The new top loader models use impellers instead of traditional agitators. Impellers look more like fins inside the drum rather than an upstanding pole. Here are some benefits of impellers:

1. Gentler on Clothes: Impellers are designed to be less abrasive, making them ideal for handling delicate fabrics.
2. Water and Energy Efficiency: These models use less water and energy, contributing to lower utility bills and a more eco-friendly operation.
3. Larger Capacities: Impellers allow for larger drum capacities, making them suitable for bulky loads such as bedding and towels.

Overall, impeller-equipped top loader washing machines provide a more efficient and gentle washing experience, accommodating a variety of fabric types and load sizes.

Vented, condenser, and heat pump dryers differ primarily in how they handle moisture and heat during the drying process. Here's a breakdown of each type:

Vented Dryers:

• Operation: Hot air is heated by a heating element and then pumped into the dryer drum to dry clothes. Moist air is then vented outside via a duct.
• Requirements: This type of dryer requires external venting.
• Efficiency: Less energy-efficient compared to other types.
• Impact on Clothes: Can be harsher on clothes due to higher temperatures.

Condenser Dryers:

• Operation: Hot air is heated by a heating element and circulated through the drum. Moisture is extracted from the hot air and converted into water, which is collected in a container or drained. The dryer releases only warm, dry air.
• Requirements: Does not require external venting.
• Efficiency: More energy-efficient than vented dryers but less so than heat pump dryers.
• Impact on Clothes: Gentler on clothes compared to vented dryers.

Heat Pump Dryers:

• Operation: Similar to condenser dryers in that they collect moisture and release dry air, but they use a heat pump to recycle warm air back into the drum for further drying.
• Requirements: Can be placed almost anywhere in your house as they do not require external venting.
• Efficiency: The most energy-efficient type of dryer.
• Impact on Clothes: Very gentle on clothes, making them suitable for sensitive fabrics.

By understanding these differences, you can choose the dryer that best fits your needs and preferences

A heat pump dryer will leave your clothes warm with a tiny amount of moisture still left in them to prevent over-drying. Over-drying can damage clothing, so this feature helps maintain the integrity and longevity of your fabrics.

The dryer has been certified by The Woolmark Company as being gentle on wool garments, ensuring they won't shrink, felt, or lose their softness during the drying process. This certification means the dryer has passed rigorous testing and meets specific standards for wool care.

Yes, you can use dryer sheets or dryer balls in your dryer. Here’s a comparison to help you decide which option is best for you:

Dryer Balls:

• Sensitive Skin Friendly: Dryer balls are generally a better option for those with sensitive skin, as they don't contain the chemicals or fragrances often found in dryer sheets. This makes them a hypoallergenic choice for laundry care.
• Eco-Friendly: They are reusable and reduce waste compared to single-use dryer sheets.
• Functionality: Dryer balls help to reduce drying time, soften fabrics, and reduce static cling by separating clothes and allowing hot air to circulate more efficiently.

Dryer Sheets:

• Convenience: Dryer sheets are activated by hot air and friction, releasing chemicals onto clothes to help reduce static cling, soften fabric, and add a delightful scent.
• Luxury: These small sheets provide a convenient way to add a bit of luxury to the washing process, ensuring that clothes come out clean, soft, and smelling great.
• Static Reduction: Dryer sheets prevent static electricity from causing a shock when putting on clothing straight from the dryer and ensure that fabrics stay softer for longer periods.

Summary:

• Dryer Balls: Ideal for those with sensitive skin, eco-friendly, reusable, and effective in reducing drying time and static.
• Dryer Sheets: Convenient, add fragrance, reduce static cling, and soften fabrics, but may contain chemicals that can irritate sensitive skin.

By understanding the benefits of each, you can choose the option that best suits your needs and preferences.

To test old pots to check if they are compatible with induction cooktops, you can follow these simple steps:

Magnet Test:
1: Take a magnet (a refrigerator magnet will work fine).
2: Place the magnet on the bottom of the pot or pan.

Result: If the magnet sticks firmly to the bottom, the pot is induction-compatible. If the magnet does not stick or only sticks weakly, the pot is not suitable for induction cooktops.

Check for Induction Symbol:
Some cookware will have an induction-compatible symbol on the bottom. This symbol often looks like a series of loops or a coil.

Material Check:
Induction cooktops work with ferrous (iron-containing) metals. Common materials that work with induction include cast iron, enamelled cast iron, and many types of stainless steel. Aluminium, copper, and glass cookware typically do not work unless they have a magnetic base.

By using these methods, you can easily determine if your old pots are suitable for use with an induction cooktop.

When using induction cooktops, it's important to ensure that the pots and pans you use are of the appropriate size for the cooking zones. Here are some guidelines to help you:

1. Refer to User Manuals:
   Check the user manual of your induction cooktop for specific recommendations on pot sizes for each cooking zone. The manual will typically provide a range of diameters that are suitable for each zone.
2. Avoid Exceeding the Perimeter:
   It is recommended not to use pots that exceed the perimeter of the cooking zone in use. Using oversized pots can lead to inefficient heating and potential damage to the cooktop.
3. Optimal Pot Size:
   Ensure that the base of the pot matches the size of the cooking zone as closely as possible. This ensures efficient energy transfer and optimal cooking performance.

By following these guidelines, you can ensure that your pots and pans are suitable for your induction cooktop, leading to better cooking results and maintaining the longevity of your appliance.

6th Sense technology on Whirlpool's induction cooktops offers advanced features designed to enhance your cooking experience with precision and ease. Here’s what it entails:

1. Automatic Adjustments: The 6th Sense technology automatically adjusts the cooking parameters such as temperature and power levels based on the selected cooking method. This ensures optimal cooking results without the need for constant monitoring.
2. Pre-Set Functions: The cooktop comes with several pre-set functions, including:
3. Energy Efficiency: Induction technology heats the pan directly, not the hob, reducing energy dispersion and achieving faster, more energy-efficient cooking.
4. Flexibility and Precision: The cooktop allows for precise control over cooking temperatures and times, making it easier to achieve perfect results every time. It also offers features like booster zones for rapid heating and flexible cooking zones that can accommodate various pot sizes.
5. User-Friendly Controls: The cooktop features intuitive touch controls and a sleek design, making it easy to use and clean.

iXelium is a special coating developed by Whirlpool for their cooktops, designed to keep them looking shiny and performing at their best. Here are the key features and benefits of iXelium coating:

1. Scratch and Chemical Resistance.
2. Easy Cleaning.
3. Durability.
4. Nanotechnology.

By choosing a cooktop with iXelium coating, you can enjoy a durable, easy-to-clean surface that maintains its aesthetic appeal over time.

Pyrolytic Cleaning: The pyrolytic cycle heats the oven to a very high temperature, burning off baked-on food residue and grease. This process converts the residue into ash that can be easily wiped away. While the cleaning process takes several hours, it significantly reduces the time and effort required for regular oven cleaning.

Hydro (Steam) Cleaning: Steam cleaning is a simple process based on the “steam bath” effect, which combines evaporation and condensation. The steam softens and loosens dirt in the oven, making it easier to clean. Steam cleaning is energy-efficient, contributing to cost savings and reduced environmental impact, and it requires no chemicals.

Preparation:

• Remove all accessories, including shelf guides, from the oven before activating the function.

• If the oven is installed below a hob, ensure that all the burners or electric hotplates are switched off while running the self-cleaning cycle.

• For optimum cleaning results, remove excessive residues inside the cavity and clean the inner door glass before using the Pyro function.

• We recommend only running the Pyro function if the appliance contains heavy soiling or gives off bad odours during cooking.
  

Self-Cleaning Cycles:

• Complete Cycle (Pyro): Use this cycle for heavily soiled ovens. It thoroughly cleans the oven by burning off all residues.
• Shorter Cycle (Pyro Eco): Use this quicker cycle at regular intervals to maintain cleanliness. It is more energy-efficient and suitable for less soiled ovens.

By following these instructions, you can ensure that your oven remains clean and operates efficiently.

When using a pyrolytic oven cleaning cycle, the oven heats up to a very high temperature to burn off baked-on food residue and grease. This process can produce some smoke, burnt smells, and potentially odours from the burning food debris.

To minimise these effects, it is recommended to open a window or turn on an air purifier while the pyrolytic cycle is running. Additionally, using a kitchen exhaust fan can help improve ventilation and reduce the concentration of smoke and odours in your home.

Catalytic liners in ovens are porous ceramic panels coated with a highly absorbent chemical, designed to be self-cleaning. They absorb cooking grease and food splatters during the cooking process, and when the oven reaches a certain temperature, the absorbed grease and residues are vaporised. This process breaks down food residue into a fine dust that can be easily wiped away, simplifying oven cleaning.

With ovens that have catalytic liners, you don’t need to use harsh chemicals for cleaning, which is beneficial for both the environment and the user's health. The self-cleaning nature of catalytic liners reduces the effort and time required to maintain a clean oven, making it a convenient and eco-friendly option.

The short answer is yes!

Your dishwasher needs a special type of salt. Dishwasher salt is primarily used by European brands due to the prevalence of hard water on their continent. Over the last decade, these manufacturers have designed their machines with a built-in water softener that relies on dishwasher regenerating salt. This salt is essential for conditioning the water, allowing sensors to minimise mineral build-up, even in areas with soft water. Therefore, whether you use tank water, bore water, town water, or mains water, your dishwasher will need salt.

Arisit, our AU/NZ distributor of over 20 brands, follows the advice of our business partners when it is reasonable. Consequently, Arisit advises the local market to use this salt in their machines. While some regions may struggle to find dishwasher salt (also known as dishwasher regenerating salt), others may find it readily available in local stores. It is important to use pure dishwasher salt with no additives, as table salt of any type is not recommended and may cause undesirable side effects.

The machine can still be used even if you don't have dishwasher salt immediately available. Here’s what you can do:

1. Fill the Salt Container with Water: Fill the salt container with water and close the lid.
2. Ignore the Salt Light: The Salt light is purely an indicator and will not affect the machine's operations. Whether the light is on, off, or flashing, it does not impact the dishwasher's functionality.
3. Continue Using the Dishwasher: You can continue to use your dishwasher as usual until your salt arrives.
4. Add Salt When Available: Once you have the dishwasher salt, follow the instructions in your usage guide to add it to the machine.

By following these steps, you can ensure that your dishwasher continues to operate effectively until you can add the necessary salt.

Newer dishwasher cycle times may seem longer for a few reasons:

1. Dirtier Dishes: If your dishes are especially dirty, the dishwasher sensors will default to a longer wash cycle to ensure they’re cleaned properly.
2. 6th Sense Technology: Our Whirlpool dishwashers are equipped with 6th Sense technology. This technology detects the size of the load and the level of soil, intelligently adapting the cycle and program settings. This can save up to 40% on water and energy, but it may result in longer cycle times to ensure optimal cleaning.
3. Hard Water: If you have hard water, limescale or mineral buildup could interfere with the sensors, causing them to default to a longer setting. Regular maintenance and using dishwasher salt can help mitigate this issue.

By understanding these factors, you can better manage your dishwasher's performance and ensure your dishes come out clean and sparkling.

Yes, you can use dishwasher sheets. However dishwasher sheets can cause a lot of soap suds, which can leak out the of dishwasher. If this happens, adjust the amount of the sheet you use. Instead of a whole sheet use ½ or ¼ of the sheet.

Dishwasher eco settings often take longer to run because they prioritise energy and water conservation by using lower temperatures and extended wash cycles. This means the water doesn't need to be heated as much, reducing energy consumption, but also requiring more time for the water to effectively loosen and remove food residue.

Water hardness in a dishwasher refers to the concentration of dissolved
minerals, primarily calcium and magnesium, in the water supply. Hard water can cause problems like lime scale build-up, spotting on dishes, and reduced
cleaning performance. Is this why our dishwasher needs dishwasher salt.

When your fridge is beeping this indicates the doors aren’t properly sealed. This
triggers the door alarm or temperature senor.

Frost build-up in your fridge can be from a number of reasons. The main cause is when moisture enters the cold environment and freezing onto surfaces.

Moisture and Temperature: Warm, humid air from outside can enter the refrigerator when the door isn't sealed properly or is left open for too long. 

Door Seals: Worn, damaged, or improperly sealed door gaskets can allow warm, humid air to enter the refrigerator. This can lead to excessive frost build-up, especially if the seal is completely broken.

Overfilled Fridge: A fridge that's overfilled can restrict airflow, leading to a build-up of humidity and potentially causing frost.

Blocked Air Vents: If air vents are blocked, they cannot allow air to circulate properly, leading to condensation and frost formation.

High Humidity: In areas with high humidity, there's a greater chance of moisture entering the fridge and forming frost. 

Our WQ70902TBX fridge has an automatic defrost, however you need to clean monthly the door cavity where the water and ice comes out of, to avoid build up of dirt and bacteria.

Do not use abrasive cloths, steel wool pads, caustic cleaners, acidic or vinegar-based cleaners. Warm soap water with a soft cloth (microfiber are best).

There is a number is reasons that can cause your fridge to be noisy.

Compressor Issues: A faulty compressor, the heart of the cooling system, can produce humming, buzzing, or clicking noises. 

Uneven surface: An unstable fridge can produce rattling or vibrating sounds. 

Loose or broken parts:
Screws, bolts, or other components may become loose over time, causing rattling noises. 

Dirty condenser coils: Dust and debris can make the
refrigerator work harder and become louder. 

The current building code is 600mm minimum and 650mm for induction cooktops, and 650mm to 750mm maximum from the top of the trivets on has cooktops.

Our recommended distance is 700mm.

You can place the baffle filters from your rangehood in the dishwasher for cleaning. For optimal results, use a long and hot wash cycle. This will effectively break down and remove the grease and fat that accumulate in the filters.

Aluminium filters: These filters use a mesh structure (like fine wire or plastic) to trap larger particles like grease, dust, or debris. 

Baffle filters: Baffle filters are constructed with interlinking baffles that create a tortuous path for air to travel through, causing grease to be deposited in the channels of the filter, preventing it from entering the ductwork. The design of baffle filters, with their strong and robust construction, provides a superior flame barrier, reducing the risk of grease fires spreading.

Carbon filters: These filters use activated carbon, which is a porous material with a high surface area, to absorb odours, pollutants, and toxins from the air or water. This type of filter is used with a mesh or baffle filter.

Charcoal Filters: Charcoal filters are a specific type of carbon filter, often made from wood charcoal. They are used to remove odours, contaminants, and toxins from the air or water.